Privacy policy

This Privacy Policy describes how COMYBE, S.A. (hereinafter, indistinctly, “COMYBE”) collects, processes and uses the personal information of its customers and users, always protecting our commitment to privacy and data security, being collected exclusively for specific, explicit and legitimate purposes, unable to be treated in a manner incompatible with said purposes and in strict compliance with the applicable regulations on the protection of personal data, in particular, the General Data Protection Regulations (EU) 679/2016 (hereinafter, GDPR) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD).

The Privacy Policy will be updated periodically in order to clarify or reflect new practices in the management of the privacy of our users or any legislative, jurisprudential or interpretative modifications of the Spanish Data Protection Agency or other Authorities of Control that may occur and that would have to be applied, and available for access at all times on the website

dentification of the data controller:

The entity responsible for data processing is: COMYBE, S.A., A59927780 Av. Catedral, 6-8 (08002) Barcelona 933104553

Purpose of data processing:

At COMYBE we treat your personal data in accordance with the principles set out in the applicable legislation, and in particular the GDPR and the LOPDGDD. Personal data will not be used for purposes other than those set out below:

We will process the personal data of any interested parties who send us queries, complaints or suggestions via email to the addresses provided on the website or through forms included on the website for this purpose. In these instances, the data will be processed with the sole purpose of responding to the request made. Under no circumstances will we add this data to other databases or send commercial communications by electronic means without prior authorization from the data owner.

Who we share data with:

COMYBE guarantee the confidentiality of personal data, not sharing it with third parties without the prior authorization of the data owner. However, due to the various needs of COMYBE, we may pass on your data to the following recipients:

Service providers

COMYBE may subcontract different services to external providers who will have access to personal data, such as web designers or developers, cloud or storage service providers and hosting services, consultants and other technological suppliers and related professionals, who will process personal data as data controllers on behalf of COMYBE. In such an event, the suppliers will have signed agreements for the handling of personal data, limiting their processing to the purposes of the service provided and always with adequate security measures.

Public administration and authorities:

We may disclose your data and any other information that is in our possession or accessible through our systems as required in accordance with applicable laws and regulations of the public administration with jurisdiction in this matter, as well as the relevant public authorities. All this is done by legal authorization and with the sole purpose of complying with our obligations and preventing abuse of the services or fraudulent activities in the services provided through our website.

Exercising of rights:

If you wish to exercise your rights to access, amend, delete, or oppose, as well as your rights to the transfer and limitation of the processing and, where applicable, revoking your consent in those cases where there is legal basis to do so, you may contact us by post, providing proof of your identity - enclosing a photocopy of your NIF or equivalent document, and a description of the right you wish to exercise - to: Av. Catedral, 6-8 (08002) Barcelona; or by email, with the same conditions, to:

Protection of rights through the Supervisory Body:

In the event of any violation of your rights regarding data protection, you can contact the Spanish Data Protection Agency (

Data retention:

Data obtained through queries made by users via email will be kept for a maximum period of one year from the date it was received.

The data of users who access a COMYBE social network shall not be added to the company's databases, and shall therefore only be kept under the conditions and for the periods of time established by the supplier of the corresponding social network.

Contact our DPO:

You can contact our Data Protection Officer by sending an email to:

Responsibilities of the user:

The user guarantees that they are of legal age, have sufficient capacity and necessary knowledge to use the website and its contents, guaranteeing that the data they provide in each of the forms in which COMYBE requests their personal data are true, taking responsibility for informing COMYBE of any change and/or modification of these for their correct processing.

Security measures:

COMYBE has implemented the necessary security measures to ensure the effective use and processing of the personal data provided by the user, safeguarding their privacy, confidentiality and integrity, complying with the regulatory requirements set out in applicable legislation, making use of the necessary technical means to avoid the alteration, loss, unauthorized access or processing of their data, according to the state of technology at all times, as well as COMYBE’s scope of control.

Related regulations.

If you would like more information about the regulations that assist you, protect you and set out your rights, please find below the relevant laws that have given rise to this policy:

• EU General Data Protection Regulation 2016/679.
• Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights.
• Royal Decree 1720/2007, of 21 December, which approves the regulations implementing Organic Law 15/1999, of 13 December, on the protection of personal data.
• Law 34/2002, of 11 July, on information society services and electronic commerce.